Op priorities
06.01.2025 – Articles
Holland Mountain conducted a record number of operational reviews in 2024, assisting private market firms in advancing their operational efficiency and digital maturity. By partnering with numerous GPs, Jeremy Hocter and his team have gained unique insights into industry trends, challenges, and best practices.
Here he shares seven key operational priorities for 2025, along with practical tips for tackling common challenges.
Big picture: digital maturity has accelerated
Firms have largely implemented core systems like CRMs, fund accounting tools, and back-office solutions. The focus has shifted from foundational systems to maximizing value from existing technologies and exploring new, complementary tools.
Incremental improvements: Rather than large-scale tech overhauls, firms are adopting smaller, specialised best of breed applications.
Value-add focus: With core systems in place, the emphasis is now on optimising workflows and extracting insights to enhance decision-making.